Training
Training
Embedded Files
Our team of Community Resource Specialists is here to help you and your organization learn how to use the Halton Community Services Directory (HCSD) effectively. Whether you're a community member or a service provider, we offer tailored training to help you find exactly what you're looking for.
Training is recommended to ensure you're getting the best results from your searches and to familiarize yourself with the many features and benefits of the directory. Each session can be customized to meet your unique needs — whether you're searching for yourself or supporting clients.
We’d love to hear from you if:
We’d love to hear from you if:
You or your organization would like a one-on-one or group presentation on how to find community information or navigate the directory.
You’re interested in improving your ability to support others by learning how to search effectively.
Below you will find a brief overview of the Halton Community Services Directory and the many different ways of searching our directory to find what you're looking for.
Quick Overview
Quick Overview
Watch this short video for an introduction to the Halton Community Services Directory
Who we are
Who we are
The Halton Community Services Directory (HCSD) is owned and maintained by Halton Information Providers (HIP) — a coalition of community resource centres in Halton, including
The Directory
The Directory
The HCSD is a simple, easy-to-use online resource for finding programs and services offered by community, social service, health, government, and select commercial organizations serving Halton Region. Listings cover everything from basic needs to personal and social development
What’s Included
What’s Included
Over 4,000 listings
Primarily non-profit and government services, with some commercial listings to fill service gaps
Maintained by certified Community Resource Specialist – Database Curators (CRS-DC)
Updated at least once a year
Adheres to professional standards set by the Alliance of Information and Referral Systems (AIRS)
Searching the Directory
Searching the Directory
Keyword Search
Keyword Search
Default search method
Use “Serving” or “Located in” to narrow by community
Use quotes for exact phrases
For organization names, select “Organization Name(s)”
For general services, select “Service Categories”
Category Search
Category Search
Listings grouped by subject icons
Based on taxonomy applied during listing creation and annual updates
Sub Category Search
Sub Category Search
Icons include dropdowns for specific subcategories
Click to view listings offering those services
Topic Guides
Topic Guides
Includes “How to” and “Topic” listings
Summarizes multiple options in one listing (e.g., walk-in clinics, donation sites, assistive equipment)
"Reverse Lookup" (Browse by Category)
"Reverse Lookup" (Browse by Category)
Start with a general category and filter by subtopics
View official definitions used for categorization
Discover new categories and resources
Specialized Directory Views
Specialized Directory Views
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